BUILDING ONLINE BOOKSTORE MANAGEMENT WEBSITE

Abstract

The initiative aims to create a website for online sales management using ASP.NET Core MVC technology, incorporating a chatbot to improve management function and the overall user experience. The issue being addressed is the creation of an online sales platform that is easy to navigate, interactive, and customer assistance. The approach taken involves gathering user requirements, developing the system using ASP.NET Core MVC, and integrating an AI chatbot for automated support. Findings show that the system functions efficiently, with 24/7 chatbot support, which boosts customer satisfaction and interaction. In conclusion, utilizing ASP.NET Core MVC alongside AI chatbot technology proves to be an effective method for developing an online sales management system that delivers an excellent user exper.