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https://dspace.ctu.edu.vn/jspui/handle/123456789/116354| Title: | Vietnamese passengers’ perceptions of service quality of Vietnam Airlines: themes in online reviews on TripAdvisor |
| Authors: | Vo, Van Dut Tu, Thị Minh Hieu |
| Keywords: | Kinh doanh quốc tế CLC |
| Issue Date: | 2025 |
| Publisher: | Trường Đại học Cần Thơ |
| Abstract: | Identifying the main themes in these reviews facilitates clarify Vietnamese passengers' overall impression of Vietnam Airlines, thereby providing a comprehensive perspective on satisfaction level and service quality improvement. |
| Description: | 51 tr |
| URI: | https://dspace.ctu.edu.vn/jspui/handle/123456789/116354 |
| Appears in Collections: | Trường Kinh tế |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| _file_ Restricted Access | 2.68 MB | Adobe PDF | ||
| Your IP: 216.73.216.119 |
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