Please use this identifier to cite or link to this item: https://dspace.ctu.edu.vn/jspui/handle/123456789/116354
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dc.contributor.advisorVo, Van Dut-
dc.contributor.authorTu, Thị Minh Hieu-
dc.date.accessioned2025-05-30T08:09:27Z-
dc.date.available2025-05-30T08:09:27Z-
dc.date.issued2025-
dc.identifier.otherB1911642-
dc.identifier.urihttps://dspace.ctu.edu.vn/jspui/handle/123456789/116354-
dc.description51 trvi_VN
dc.description.abstractIdentifying the main themes in these reviews facilitates clarify Vietnamese passengers' overall impression of Vietnam Airlines, thereby providing a comprehensive perspective on satisfaction level and service quality improvement.vi_VN
dc.language.isoenvi_VN
dc.publisherTrường Đại học Cần Thơvi_VN
dc.subjectKinh doanh quốc tế CLCvi_VN
dc.titleVietnamese passengers’ perceptions of service quality of Vietnam Airlines: themes in online reviews on TripAdvisorvi_VN
dc.typeThesisvi_VN
Appears in Collections:Trường Kinh tế

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