BUILDING A TABLE RESERVATION AND TAKEAWAY ORDERING SYSTEM FOR MULTI-BRANCH RESTAURANTS

Abstract

The "Restaurant Table Reservation and Takeaway Ordering System for MultiBranch Restaurants" addresses the growing demand for enhanced dining experiences and efficient restaurant management. The system enables customers to browse menus, search dishes, make table reservations, place takeaway orders, manage shopping carts, track order status, and interact with an AI-powered chatbot for customer support.For restaurant management, the system provides comprehensive features including multi-branch management, inventory control, order processing, staff management, table and floor management, reservation management, sales reports and analytics, and promotion management. The system is developed using modern web technologies including Vue.js 3, Node.js, Express.js, MySQL, Flutter (for mobile applications), and integrates Google Gemini AI for intelligent chatbot functionality. It supports multiple user roles (customers, administrators, managers, staff, kitchen staff, cashiers, delivery staff, and receptionists) with role-based access control, providing a seamless and efficient solution for modern restaurant operations in a multi-branch environment. Hopefully, with the features that the system brings, it will effectively respond to the needs of customers, restaurant staff, managers, and system administrators, providing a seamless and efficient solution for modern restaurant operations in a multi-branch environment.