BUILDING A TOUR MANAGEMENT WEBSITE INTEGRATED WITH CHATBOT

Abstract

With the robust development of information technology and communication, the efficient application of computing in various aspects of daily life is yielding significant benefits across multiple dimensions. The proliferation of the internet has ushered in a pivotal moment for humanity, eradicating barriers of time and space and bringing individuals and knowledge closer together. Through the internet, individuals can now use electronic devices to work more conveniently. Given the rising demand for travel and tourism, many people are utilizing online commerce platforms to book their journeys. Consequently, I have developed a "Tour Management System" to assist customers in searching and selecting suitable travel options. The "Tour Management System" encompasses basic functionalities such as login, registration, search, tour booking, viewing history, favorites, etc. Furthermore, the system can display reviews from customers who have utilized the service, offering a more objective perspective for customers when choosing a tour. The system is constructed on the PHP Laravel platform with diverse features, ensuring security and providing users with an easy and prompt service experience.