Factors impact on the effectiveness of internal control systems in credit facilities in Binh Thuan province commercial Banks

Abstract

The study aims to confirm and measure factors that affect the effectiveness of internal control systems in credit facilities in Binh Thuan province commercial banks. This research used the framework by COSO 2013 and results of expert interviews to offer research models and scales. It was carried out for collecting data from 300 managers and employees of 10 commercial banks (30 people/bank) in Binh Thuan province in 2020. The study used a 5-level likert scale and used SPSS 22.0 software for analysis. The results of multivariate regression analysis (OLS) show that all factors: Risk assessment, Risk management, Control environment, Control procedure, Control activities, Credit control, Control capacity , Information, Communicates internally, Communicates externally have an impact on the effectiveness of internal control systems in credit facilities of commercial Banks in Binh Thuan province.